CanGrid Ops collects information necessary for the digital management of energy networks. This includes operational data from infrastructure coordination systems, forecasting inputs, and real-time monitoring logs. We may also collect personal contact information you provide, such as name, email address, and company affiliation, when you use our contact forms or support services.
How We Use Your Information
The information we collect is used to operate, maintain, and improve our platform for coordinated energy network management. This includes using data for forecasting accuracy, infrastructure coordination, and operational monitoring. Personal information is used to communicate with you, provide support, and ensure the security and stability of our services. We do not sell your personal data.
Data Integrity & Security
Protecting your data is fundamental to our operations-first approach. We implement robust technical and organizational measures to safeguard information against unauthorized access, alteration, or destruction. Our security protocols are designed to ensure data integrity, which is critical for maintaining network stability and dependable energy distribution.
Information Sharing & Disclosure
We may share information with trusted third-party service providers who assist in platform operations, under strict confidentiality agreements. Disclosure may also occur if required by law or to protect the rights, property, or safety of CanGrid Ops, our users, or the public. We do not share personal data for marketing purposes with unrelated third parties.
Your Rights & Choices
You have the right to access, correct, or request deletion of your personal information. You can opt-out of non-essential communications. To exercise these rights, or for any questions regarding your data, please contact us at privacy@cangrid.com. We will respond to your request in accordance with applicable data protection laws.
Policy Updates & Contact
This Privacy Policy may be updated to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised effective date. For any questions about this Privacy Policy or our data practices, you can contact us at: CanGrid Ops, 433 Billy Mission, or via email at legal@cangrid.com.
For inquiries related to network forecasting, infrastructure coordination, or real-time monitoring systems, our operations team is available during standard hours. Reach out via the channels below for dependable support.
Cookie Consent
This website uses cookies to ensure you get the best experience. We use cookies for functionality, analytics, and personalization. By continuing to use the site, you consent to our use of cookies.